Luxair Luxembourg Airlines unveils its new mobile app

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Luxair proudly announces the launch of its new mobile app, available for iOS and Android. The launch of this new mobile app, a genuine personal digital travel assistant, is part of Luxair’s overall digital strategy, which aims to make available to each of its customers all the benefits new technologies can provide at the various steps of his travel experience.

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  • Luxair App smartphone

The new app allows Luxair Luxembourg Airlines customers to manage all aspects of their flight from their smartphones and tablets – flight booking, mobile check-in, real time flight status, MyLuxair, city guides and valuable additional services. The new Luxair mobile app is available on the AppStore (https://itunes.apple.com/us/app/luxair-luxembourg-airlines/id978696800?ls=1&mt=8) and on the Google Play store (https://play.google.com/store/apps/details?id=com.luxair.androidapp) as from now.

Alberto O. Kunkel, Executive Vice President Sales & Marketing, highlights: “Today’s consumers expect to be able to manage their life digitally and on the go, and the app we are launching today is just one aspect of our long term strategy to match Luxair customer’s actual expectations, while at the same time preparing for future booking trends and requirements of a seamless digital travel experience. The new Luxair mobile apps reflect the need to establish a multi-channel digital sales presence. We believe it will contribute to modernise Luxair’s brand image, attract new clients and support our ambitious future growth strategy.”

The new Luxair mobile app, available in English, French and German, offers the following key features:

  • book Luxair flights just in a few clicks
  • mobile check-in with 2D mobile boarding pass
  • mobile timetable for all flights operated by Luxair
  • real time flight status for all Luxair flights from and to Luxembourg
  • myLuxair profile creation and access to all MyLuxair services: booking history, save profile data …
  • city guides with destination highlights and download options
  • newsletter subscription to receive latest Luxair news on a regular basis
  • baggage information

The app is optimised for smartphones and tablets. Luxair aims to make available additional mobile app services in the future. These additional features will complement a number of attractive new e-services to be rolled out in the coming months.

Luxair selected Backelite, subsidiary of Prosodie-Capgemini, French expert agency in mobile services with a dedicated experience in the transport industry for the conception and development of the mobile apps. The Backelite UX team entirely optimised the design to ensure an attractive, intuitive and efficient user experience.

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