A developing commercial activity
Within our Corporate & Institutional Banking, there has been a very good level of activity during the first 6 months: a significant increase in client balances, a record number of account openings and an increase in the number of payments.
Globally, Corporate & Institutional Banking has consolidated its position on the market for its different activities and has exceeded its target in terms of result for the period.

The Retail Banking segment continues to deliver a significant contribution to the Bank’s overall result. Even though it is impacted by the announcement of the participation of the Grand-Duchy in the automatic exchange of information within the European Union, the Retail segment performs well, with an increase of its activities and client balances.
Retail Banking also benefits from the success of its savings campaign, focusing on all the savings solutions proposed by ING Luxembourg.

Although Private Banking has been impacted by a difficult economic context and by the announcement regarding the automatic exchange of information, the result of the business line shows a progression compared to the first semester of 2012.

Despite difficult market conditions due to the debt crisis in Europe, Financial Markets performed well during the first semester of 2013, with a result which proved to be better than the target.

ING Luxembourg’s subsidiary, ING Lease Luxembourg has benefited from its further integration within the Bank and has continued to contribute more than ever to the financing of the Luxembourg economy. Its results are compliant with the objectives and confirm the positioning of the company as the leader in the leasing market in the Grand-Duchy.

ING Luxembourg, a universal local bank, member of an international Group

• Development of ING Mobile

Last April, ING Luxembourg presented an upgraded version of “ING Mobile”, its mobile banking app, downloadable for free on iPhone or iPad. Among the new functions: the possibility to manage transfers, standing orders and beneficiaries; to access account histories; to modify (quasi) instantly the V-Pay limits, as well as the current account and VISA credit lines; to buy new product and to have access to performance reports for securities portfolios.

• ING Night Marathon Luxembourg: new success in 2013!

With the 8th edition of the Marathon, ING confirmed once again the presence of its brand in the Grand-Duchy and once more with a great success – judging by the number of runners (10,000) and spectators (100,000). A real orange wave spread over Luxembourg City on 8 June 2013.

• Stronger local presence with the announcement last January of the location of the future head office at Place de la Gare in Luxembourg-City

By selecting Place de la Gare, and more specifically the location of the current Galerie Kons, ING could not have chosen a more visible and accessible site! The building of the new headquarters will start in 2014 and should end in 2016. Soon after, the entire Bank’s staff (except branches) will have moved into the new building which will offer an exceptional accessibility to both its clients and its employees.

• Great Place to Work Luxembourg: ING once again leading the ranking!

Already awarded in 2011 and 2012, ING Luxembourg was again recognized as a “Great Place to Work” in 2013 and this time ING ranks also within the “Best Workplaces in Europe 2013” in the category “Best European Multinational”. ING is the only financial institution in the ranking.

• ING Solidarity Awards: launch of the 2nd edition

The 2nd edition of the “ING Solidarity Awards” was launched on 17 June. All associations (non-profit organisations and foundations) established in the Grand-Duchy are invited to participate by sending their application to ING before 25 September 2013 at midnight. The ING Solidarity Awards 2013 ceremony will take place on 13 November in Luxembourg City.

Commenting the results, Luc Verbeken, CEO ING Luxembourg, declared: “On top of the really difficult economic and financial context of these last years came a new element, the announcement of the participation (as from 2015) of the Grand-Duchy in the automatic exchange of information within the European Union!

Despite this, we remain confident in our capacity to reach our ambitious target for 2013 and we have made every effort to stay on course. And we were right to believe in this as we have succeeded in achieving a performance compliant with our 6 months objectives, especially thanks to a dynamic commercial activity.

I am proud to say that our offer differs from that of our competitors: we are different thanks to our initiatives in favour of the non profit associations (ING Solidarity Awards), our support to the sports world (ING Night Marathon Luxembourg) or in terms of innovation (ING Mobile). Our employees are satisfied and enthusiastic about working for ING, which was reflected again this year by the good ranking we got in the ”Great Place to Work” survey. We hope to keep the momentum during the second semester of 2013!”