In Luxembourg, the old system will be completely phased out by 2024. Over the next few months, each company will be informed by its operator when its current service will cease and invited to opt for a new offer.

This transition should be an opportunity to carefully weigh up the offers out there to take advantage of the rich pickings of Voice over IP technology, while guaranteeing cost-effective communications.

 “While telephony is a basic, essential need, it is also a critical factor for companies. In these changing times, companies can depend on Telindus, an operator that has its customers’ best interests at heart,” explains Hugues Stiernon Head of Telecom Solutions at Telindus. “By combining our expertise in fixed, mobile and ICT telephony, we can guarantee a comprehensive and tailor-made service. We sit down with each organization to take stock of its communication needs across the board. This means we can guarantee companies seamless availability, facilitate exchanges between them and their customers or suppliers and streamline costs, while ensuring impeccable service to each user when they’re in their offices, out and about or working from home.”

Access to new functionalities

To mention just a few, it is worth highlighting fixed-mobile convergence, which allows users to be reached on their mobile from their fixed numbers and vice versa. In times of home working, this kind of option is highly appreciated by companies and their employees.

If a company has a telephone exchange, SIP connections offer an adjusted number of communication channels with more granularity. If the PBX is reaching the end of its technical lifetime, it may be a good idea to move it to the Telindus cloud and thus manage the addition or deletion of extensions, call forwarding, consumption monitoring, etc., from a simple web interface. “The transition from an analog line to digital technology is an opportunity to take a long, hard look at needs and costs, to ring in changes and take the system to a new level of performance,” points out Hugues Stiernon. “In many cases, it will be possible to reduce the cost of telecommunications per employee. Thanks to the convergence of all communication tools, users will be able to continue to work efficiently using only their PCs and smartphones. ”

* Integrated Services Digital Network

** Session Initiation Protocol