The publication of Banque Raiffeisen’s first non-financial report based on the Global Reporting Initiative (GRI) methodology is an important step in the implementation of the Bank’s sustainability strategy. Aware of its role in the emergence of a responsible and sustainable transition, Banque Raiffeisen thus confirms its cooperative character and its desire to remain close to its customers and members, but also its concrete actions in the area of sustainability. These actions are in line with the Bank’s commitment to the UN Environment Programme “Finance Initiative Principles for Responsible Banking” (UNEP FI PRB), which are part of the United Nations sustainable development programme.

“By placing people at the core of its activities, Banque Raiffeisen offers products and services that meet ESG criteria in line with its socially responsible approach to combating global warming and social inequalities.“ says Yves Biewer, Chairman of the Management Board of Banque Raiffeisen. 

An eventful year marked by resilience

Despite the year being marked by the Covid-19 pandemic, which had a profound impact on the economic world, Banque Raiffeisen demonstrated its agility and resilience, supported by robust governance. Having quickly put in place all the health measures to protect all of its staff members and customers, the Bank continued to ensure unparalleled availability. Thanks to adapted reception protocols and effective digital solutions, the Bank demonstrated its desire to remain close to its customers and members and to accompany them throughout the year.  
The figures for the 2020 annual report confirm the relevance of the strategy implemented by Banque Raiffeisen, a strategy which gives priority to cooperative values, proximity to customers and ambitious but prudent governance, as well as strong and concrete commitments to sustainability.

Supporting the national economy, and offering sustainable products and services

With 36 branches throughout the country (86% of which are accessible to people with reduced mobility), in addition to the Online Branch and the R-Net online bank, Banque Raiffeisen has also been working alongside the self-employed and businesses during the Covid-19 crisis. Against this difficult background, in order to continue to participate in the development of the country’s socio-economic fabric, the Bank joined in the national economic stabilisation programme initiated by the Government: loans granted to private companies and public institutions increased by 9%, 1,085 entrepreneurs were supported in their professional projects and the Bank also supported the financing of projects with a positive impact on the country, in particular through the financing of renewable energy infrastructures, the preservation of biodiversity, public transport and drinking water supply.

At the same time, Banque Raiffeisen has expanded its range of products and services to include environmental, social and governance (ESG) issues in order to meet the expectations of private customers who are concerned about the impact of their investments. The launch of the R-Eco personal loan enables people to finance the purchase of a new low-emission vehicle or energy renovation projects at a preferential rate. 

In Private Banking, a comprehensive offering of sustainable investment solutions reflects this same responsible approach. Based on internationally recognised certifications, the Bank is able to provide a suitable package for every customer who wishes to invest in a sustainable manner. 

Promoting talent

Eager to promote talent and develop skills, the Bank supports its employees in their professional lives and in the development of their areas of expertise, particularly in the realm of sustainable finance. Banque Raiffeisen promotes an inclusive culture which allows everyone to develop their full potential around shared values. This responsible approach to financial education for all, with a particular focus on young people, aims to strengthen the prevention of over-indebtedness and to stimulate entrepreneurship.

An approach in line with the 2020-2025 action plan

Banque Raiffeisen aligns its initiatives with the “Sustainable Development Goals”, which address the needs of society to protect natural and economic resources, ensure environmental preservation and work towards a better ecological transition. The Bank is committed gradually to reducing its carbon footprint and waste through the digitisation of processes, awareness-raising on eco-actions and the modernisation of its branch network. 

While respecting its cooperative values and developing its offer of sustainable and responsible products and services, by relying on the development of its staff members, its agility and its resilience, Banque Raiffeisen has succeeded in responding to the trust of its members and customers.